TrustNav

Independent Reality Assurance for healthcare.

UnderstandableVerifiableIndependent

Establish what the evidence actually supports. Understand the answer. Verify it to the source. TrustNav turns fragmented rates, networks, filings and public records into plain-English findings you can trace all the way back.

Start a review →Open the record →
See a correction we published against ourselves →

Colorado health-plan record · edition dates shown on each record · 112 captured source keys represented · six source families reviewed under the ratified weekly settlement policy

Start with the decision you own
Regulators

What did the market actually file, publish and change?

Review a sealed public-record edition.

TrustNav presents source-specific evidence, correction history, scope, and non-conclusions for regulator review. Postures describe the state of the record; every regulatory determination remains the agency’s.

Purchasers & advisers

What is worth investigating in the health plan you're paying for?

A governed record beneath your plan review.

For employers, funds, advisers, administrators, and purchaser coalitions: see what a carrier published, what changed across captured editions where repeated coverage exists, which signals survived the evidence gates, and what remained unresolved. Apply one governed method to a plan, fund, or member portfolio.

Initial fixed-fee roster or portfolio review: $25,000–$50,000. Recurring monitoring scoped after the initial record.

Counsel

What did the record say, when did it say it, and can it be reproduced now?

Record-validity evidence for contested and fiduciary review.

For litigators, ERISA counsel, and employee-benefits counsel: see what captured sources asserted, where they conflicted, how identity was bound, and what the evidence could not establish.

Send one directory page, plan or network question, and relevant date. TrustNav will explain what the available public record can and cannot support.

Matter Evidence Record: $15,000–$35,000. Discovery-responsive evidence work, identifier-level annexes, expert-facing technical support, and ongoing matter support are separately scoped.

Fixed fee · scope and deliverables agreed in advance · the public record does not change with the engagement

Represented in the record?

See how health plans represent your clinicians and sites.

TrustNav compares captured carrier representations with applicable public records. Unresolved differences remain visible rather than being forced into one answer.

Fixed fee · scoped by roster size and carrier set · provider data remains separate from the unchanged public record

Opens a pre-addressed email. Nothing is transmitted until you send it. Do not include PHI, privileged matter details, or sensitive personal information.

What you can engage TrustNav to do

Defined Review

Paid · fixed scope

Bring a plan, filing, network, public claim or contested record. TrustNav establishes what the available evidence supports, what it does not, and what deserves review next.

Standing Monitoring

Paid · recurring

Once a baseline exists, TrustNav can re-verify the same record on an agreed cadence and surface what changed, persisted or became newly unresolved.

Evidence Support

Paid · scoped

Build a reproducible record for regulatory review, litigation, purchaser diligence or another evidence-heavy decision.

How an engagement works
1 · Start with the question.

What do you need to know or verify?

2 · TrustNav builds the independent record.

We reconcile the relevant evidence, test competing explanations and state what cannot be established.

3 · You get an answer you can understand and inspect.

Every material conclusion remains traceable to the evidence behind it.

TrustNav is an independent commercial company. Organizations can engage TrustNav for defined reviews, ongoing monitoring, and evidence support; the underlying public record does not change based on who hires us.

One real example — what the record makes visible

One current review compares a carrier’s published rates against Medicare and another benchmark using a fixed service basket. Some services align closely; others diverge materially. The point is not that one rate is right or wrong — it is that the difference becomes visible, comparable and traceable.

The current TrustNav edition

A Colorado carrier rate-book review

TrustNav edition sealed: August 5, 2026
Underlying carrier files: January 2026 reporting edition

Published negotiated rates, the stated Medicare reference, scope, methods, limitations, and checkable edition root.

The publication control

See how a record earns publication

Edition Five demonstrates the Gate 6 publication control — the first edition through the publication control end to end.

Open the publication-control record →
A crop of the median negotiated-rate table on the real-book page: the header row and six rate rows (90791, 90834, 90837, 99203, 99204, 99213), each showing the Colorado Medicare reference, the LocalPlus median, the National OAP median with its NPI count and percentage of Medicare, and the gap between the two networks. Two regions are outlined: the Medicare reference column, and the 87% gap on code 99203.

1 · Every rate prints its reference. The Colorado Medicare column states the yardstick each median is read against, and the page prints the derivation and the release it came from. A ratio to Medicare is a reference, not a verdict that a rate is right or wrong.

2 · One carrier, two networks, 87% apart. On code 99203 the two employer networks diverge more than on any other row shown — while three office-visit codes match to the cent. That is a review question for a plan committee, never a determination by TrustNav.

Captured August 6, 2026 from the current Purchasers & Advisers specimen. Values are unchanged; the numbered outlines identify the two explanatory notes. Open the record for its full scope, methods, queries, and source hashes.

Why trust an independent record?

Because sometimes our own evidence says we were wrong.

The control defeated the claim. So the claim came down.

On August 4, 2026, TrustNav completed the withdrawal of all 189 Network Integrity findings after a control comparison showed that the method did not distinguish the flagged population: 72.2% of flagged providers matched an active Colorado license, compared with 68.2% across the 146,310-provider comparison population.

The comparison does not establish that the underlying listings were accurate. It establishes that the withdrawn method did not support the finding class TrustNav had published.

Current status: 0 of the 189 findings from this withdrawn class remain standing. Separately, 23 of 42 registered edition roots remain standing across the wider record; edition roots are records and custody artifacts, not findings.

Read the withdrawal →See every correction →Verify the edition →
Inside the record
Colorado · each figure links to its scope and verification target
240.4M

published rate rows normalized for review — carrier rate evidence at scale

as of 2026-08-07 · 147.1M (61.2%) FEP national book · 93.3M (38.8%) other ten filed profiles

9

carrier-level records — one governed method across 11 filed rate profiles

as of 2026-08-06 · Counts differ by layer, by design — the record page states how.

19,074

dated captures with a verifiable fingerprint — history preserved while it still existed

of 19,076 non-fixture capture events · as of August 7, 2026

42

registered edition roots — corrections preserve history rather than overwriting it

as of 2026-08-06 · 23 currently standing · 14 withdrawn · 12 superseded · 1 invalidated candidate 8 roots carry both withdrawn and superseded states

How the record holds

Published numbers must answer to a named source. Known disagreements remain visible. Unsupported conclusions stay out.

Answerable

You can check the answer.

Every material figure names the carrier publication, public reference record, or rate file it came from, together with the scope and date the edition can support.

Contradiction-aware

Disagreement stays visible.

When captured sources conflict — or a required source is unavailable — the record preserves that state rather than silently choosing the convenient answer.

No aggregate count is currently published. A candidate metric was withheld after its definition failed the public-admission review.

Independent — review-only

The record does not change for the client.

The record establishes what captured sources asserted and what the evidence supports. It does not make adequacy or compliance determinations for any client.

Retained history

History has to be captured while it exists.

TrustNav preserves edition history as records are corrected, superseded, or withdrawn. 42 edition roots resolve through /verify today. Each root states its recorded custody status and what its verification does — and does not — establish.

Public records change. TrustNav preserves dated copies before they disappear or are replaced — 19,076 capture events held as of August 7, 2026.

the two-inventory reconciliation — exact figures

As of August 7, 2026, TrustNav records 19,076 non-fixture capture events. The July 28 pinned inventory contains 19,030; 46 additional events were recorded after that inventory was sealed. The inventories remain separately versioned rather than adjusted to match one another.

A party beginning today cannot recreate TrustNav’s prior capture history merely by querying the current endpoint.

Verify an edition →

Start with one question.

Bring something you need to know. The record can tell you what the evidence supports, what it cannot, and what would answer it — and you can verify every step.

Open the record →Choose your decision ↑
Public-interest applications
Medicaid & public health

Directory-accuracy review for public programs

What published directories asserted, compared with applicable federal and state records, with methods and limitations stated.

For health agencies →
Research & oversight

Versioned methods and inspectable evidence.

Downloadable evidence, disclosed methods, edition histories, and checkable hashes — together with explicit boundaries on what each record establishes.

For researchers →
Declaration, independence & invariance

Method declaration. The declaration identifies the methods applied, the evidence available, the limitations known, and the corrections made. It is not presented as an independent expert opinion.

Read the declaration →CV →conflicts disclosure →

One public record, not a client-specific version. The current public serving schema has no client key; across the audited public surfaces, responses remained byte-identical under varied credentials, cookies, and request context.

A binding commercial rule: TrustNav accepts no compensation from a health carrier or carrier-controlled affiliate, and none paid, directed, reimbursed, guaranteed, or specifically funded by one, either for public-record review, ranking, comparison, or posture products concerning carriers, or to help a carrier remediate what TrustNav may later review — a carrier may submit evidence, corrections, replacement files, and technical clarification without charge, and a non-carrier client's ordinary commercial relationships with carriers do not, by themselves, make that client's payment indirect carrier compensation.

TrustNav — Independent Reality Assurance for healthcare